Training Workshops

Outwitly’s training workshops are ideal for professionals familiar with user and customer experience and would like to learn ways to integrate UX/CX practices and processes into their organization. Great if you are looking for a refresher or want to learn new skills to apply to everyday work.

 
  • UX Essentials

    Understand how to create a customer journey map diagram.

  • Customer Journey Mapping

    Understand how to create a customer journey map diagram.

  • Design thinking

    Understand how to create a customer journey map diagram.

  • Scaling Design

    Understand how to create a customer journey map diagram.

  • Agile Design

    Understand how to create a customer journey map diagram.

  • 1 Dayworkshop

    Workshops are held at your office

  • 5-15participants

    Larger groups can be accomodated upon request.

  • $5,000*per workshop

    *Not including taxes or travel expenses.

 

Ideal for

UX Designers and Researchers

Want to hone their UX skills/learn new skills (CJM + Design Thinking). 

Frustrated with the lack of communication between design & engineering, dealing with so many iterations, not seeing the quality you want (Agile Design)

Lack of appreciation or understanding of design/research in your organization, being treated like monkeys - not included in core strategy/business but want to be (Scaling Design)

Product Managers

Familiar with UX, you might be a product manager or a public servant who needs to innovate your processes - want to understand the basics of UX, not sure whether to hir


Contact us to schedule a workshop!

Not ready for a group workshop at your office? We occasionally hold larger workshops for individuals. Sign up to let us know what you are interested in and we’ll keep you posted on upcoming events.

 

Want to dig deeper?

Tackle a specific problem and innovate with your team during our Strategy Workshops.
 

Customer Journey Mapping

Want to get inside your customer's head and transform how they experience your organization? Sign up for this two hour workshop to help you understand your customers’ experience at each touchpoint. Customer Journey Mapping is a human-centered, insight driven tool that allows businesses to uncover major pain points, make a plan for how to improve and identify new product and/or service opportunities. Learn the power of visually representing this journey for stakeholder buy-in and transforming your customer experience.

 

Scaling Design

Want to get inside your customer's head and transform how they experience your organization? Sign up for this two hour workshop to help you understand your customers’ experience at each touchpoint. Customer Journey Mapping is a human-centered, insight driven tool that allows businesses to uncover major pain points, make a plan for how to improve and identify new product and/or service opportunities. 

 

Design Thinking

Want to get inside your customer's head and transform how they experience your organization? Sign up for this two hour workshop to help you understand your customers’ experience at each touchpoint. Customer Journey Mapping is a human-centered, insight driven tool that allows businesses to uncover major pain points, make a plan for how to improve and identify new product and/or service opportunities. 

 

Agile Design

Want to get inside your customer's head and transform how they experience your organization? Sign up for this two hour workshop to help you understand your customers’ experience at each touchpoint. Customer Journey Mapping is a human-centered, insight driven tool that allows businesses to uncover major pain points, make a plan for how to improve and identify new product and/or service opportunities.