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Outwitly Inc. is looking for several UX/UI designers to fill a 12 month, full-time contract in the public sector, with possible extension up to an additional 24 months. Applications are due by June 30th for a start date in early September 2022.

This is an exciting opportunity to work within an innovative government department on projects such as law, indigenous affairs, children’s services, education, and more.

This team will be working alongside various departments in discovering, developing, and managing software solutions to solve service delivery roadblocks and improve citizen experiences. They’ll work collaboratively, participating in a full range of activities including concept design, backlog definition and refinement, and sprint planning and execution.  


Who are we looking for?

You are a good match if you: 

  • Possess an excellent understanding of user-centred design, usability, information design, interaction design, as well as core service design methods and processes.
  • Have a strong UX/UI portfolio.
  • Are a natural systems thinker––and are able to understand the whole context of an organization and the relationships between their products and services.
  • Have a strong familiarity with Agile development methods and are comfortable working as part of a team with other designers, researchers, project managers, and engineers.
  • Hold yourself and others to a high standard––you care about the quality and thoughtfulness of your work output.
  • Are comfortable championing the UX design process.



  • 5+ years of professional experience as a UX/UI Designer..
  • A degree in industrial design, human-computer interaction, human factors, or equivalent.
  • Experience developing UX artifacts, including streamlined scenarios, storyboards, wireframes, flows and interactive prototypes.
  • Experience building and maintaining component libraries/design systems.
  • Experience creating detailed UI/visual design and final assets.
  • Experience working collaboratively in a cross-functional team (of software developers, researchers, product managers/owners, technical architects, subject matter experts, etc.)
  • Experience with Agile methodology, including creating and working in agile teams, running sprints or kanban, and time boxing.  
  • Highly capable with design tools such as Figma, Adobe XD, Illustrator, Zeplin, and Miro.


About Outwitly Inc.

Outwitly Inc. is a UX and service design consultancy based in Ottawa and Winnipeg. We use design thinking and human-centered design and research to solve complex business problems, and we work closely with our clients to create end-to-end user and customer experiences that are delightful and consistent across all channels and touchpoints. 

Outwitly’s mission is to challenge the status quo and create innovative solutions to improve people’s lives. Our services include UX design, UX research, service design, and professional training.


How to apply:

Please email the following materials by June 30th, 2022 to with the Subject Line: Service Designer Contract

  • Resume
  • Sample portfolio (or portfolio website)


Visa Requirements: Please note that you must already be legally entitled to work in Canada.