An exceptional
team makes all the difference.

Outwitly Inc. is a Canadian service design consultancy that has been providing outstanding user experience, service design, and design thinking since 2016. After years working for big tech companies in Silicon Valley, Sara Fortier founded Outwitly on the philosophies of ingenuity, hard work, and quality.

Outwitly is proud to boast an impressive roster of human-centered design and research experts.

Our team members have advanced postgraduate degrees across disciplines, including interdisciplinary design, psychology, policy, communications, and history. Each has extensive knowledge and experience delivering outstanding transformational change through service design, UX design and research, and change management.

We are a lean, remote team, working from across Canada, travelling to work in-person with our clients and using the latest digital tools. By structuring our company this way we are able to save where it counts and provide our clients with access to reliable top-tier talent that is not restricted by location. For every project, we assemble the perfect team to suit your organization’s particular needs.

Kristin Swan
Director of Strategic Design
Shanna Headshot
Shanna Small
Director of Administration and Finance
Marion Verschaeve
Director of Client Success
Danielle Mallett
Communications Manager
Meaghan Gorchynski
Senior Graphic Designer
Chinedum Achebe
UX/UI Designer
Aday Headshot
Aday Sami-Orungbe
Senior Service Designer
Amy Sullivan
Senior UX Researcher
Janine Loo
Experience Designer and UX Researcher
Yasmine Butlin
Service Design Intern
Abigail Lautan
Social Media Coordinator
Lena Strumos
Senior Talent Strategist
Alejandra Duque
Executive Assitant and Office Manager
Michelle McCune
Senior Service Designer & Leader
Claire Latham
Marketing & Writing Intern

Outwitly Inc. is a woman-owned and operated corporation committed to diversity, equality, and inclusion.

Over 70% of our team members are women and 54% are Black, Indigenous, or People of Colour (BIPOC)

Interested in working with the talented Outwitly team?
Book a discovery call today.