UX/UI Staff Augmentation Services: For Design, By Design Experts

Your niche is our forté. Say goodbye to resume dumps and one-size-fits-all recruitment, with dedicated design support.

Alberta Government
Apple
AT&T
EMIDS
Farm Credit Canada
Fresenius Medical Care
Government of Canada
Intact Insurance
Manitoba
Microsoft
Nestle
Oaktree
Ontario
Siemens
Sobeys
Sun Life Financial
Telus Health
Alberta Government
Apple
AT&T
EMIDS
Farm Credit Canada
Fresenius Medical Care
Government of Canada
Intact Insurance
Manitoba
Microsoft
Nestle
Oaktree
Ontario
Siemens
Sobeys
Sun Life Financial
Telus Health

Hiring Great UX Talent Shouldn’t Be Hard

Whether you need someone tomorrow or for the long-term, we connect you with exceptional, vetted UX and service design talent faster — and easily overcome procurement hurdles.

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UX Staff Augmentation

Vetted UX talent to add firepower to your existing team. Ideal for big projects, coverage or times of change.

man and women shaking hands across desk

Contract to Hire

Flexibility to try before you commit. Start with a contractor and convert to full-time when you’re ready.

Two professional women walking and talking in a bright office hallway

Permanent Hire

Hire high-performing, full-time UX professionals with confidence and minimal friction.

The rolls we fill

The Design & Research Roles We Staff

Whether you’re looking for niche skills, UX generalists or strategists, we’ve got you covered. Our talent network is full of:

  • UX designers
  • UX researchers & user researchers
  • UI designers
  • UX writers
  • Service designers
  • Design researchers
  • Foresight & innovation specialists
  • HCD unicorns & T-shaped designers

UX Staff Augmentation For Any Team Size

Add expert UX designers and researchers to your team, without the overhead of permanent hires.

When you need to move fast, prevent burnout, or bring in specialized skills, staff augmentation lets you add the right team member for mid- or long-term projects.

women holding folders talking to each other in brightly lit hallway
  • Industry-Specific (E.g. insurance, finance, healthcare, e-commerce, education, public sector, etc.)
  • AI literacy + specialties
  • Bilingual (French/English)
  • Accessibility

Contract to Hire — To Unblock Your Projects

Test fit with contract talent first, with the option to transition into permanent roles seamlessly.

When you’re not quite ready to add permanent headcount to your team, or you’d like to test the waters. Contract to hire gives you the flexibility.

man and women shaking hands across desk
  • Great talent without long-term commitment
  • Option to test talent fit before hiring
  • Faster access to skilled designers and researchers
  • Reduce risk while meeting immediate needs

Permanent Design Hires — For Lasting Team Growth

Secure top UX and service design talent for long-term success without sifting through endless resumes.

When you’re ready to grow your internal team of UX designers, writers, researchers and/or service designers, but don’t have time to filter through resumes and interviews. We help you find the perfect match for your team.

Two professional women walking and talking in a bright office hallway
  • Build a strong, lasting internal team
  • Access vetted UX, research, writing, and service design talent
  • Skip time-consuming resume reviews and interviews
  • Find the right cultural and skill fit quickly

Our Approach to UX & Service Design Staffing

Lean on UX, design and UX research SMEs, with tried and tested experience in talent sourcing.

gear, lightbulb, and document connected by circular arrows, representing process, ideas, and workflow.
Discover

First, we learn your organizational and project needs to pinpoint the right designer skill set and seniority.

person teaching
Source

Next, our network is tapped to identify candidates whose skills align seamlessly with your needs.

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Vet

Resumes and portfolios are reviewed, and candidates are interviewed by senior UX professionals.

computer with magnifying glass
Present

You receive a curated shortlist of 1–3 vetted candidates, and we facilitate interviews to confirm the best fit.

gear with circle around
Sign

Contracts, Statements of Work (SOWs) and Purchase Orders (POs) are finalized quickly once your candidate is selected.

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Onboard

Smooth onboarding and integration ensure talent ramps up effectively within your team, supported by Outwitly’s processes.

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Nurture

Ongoing mentorship, coaching, and advisory support set up talent (and you) for success and long-term retention.

ophelia unicorn

What is an
HCD Unicorn?

Our Outwitlian unicorns make meaningful impact in every project they touch— and we’re dedicated to nurturing every practitioner with this standard in mind.

Magnetic.
Drawing others to them.
Masterful.
Committed to deep excellence in their craft.
Empathetic.
Understanding people and navigating dynamics.
Strategic.
Connecting research & design to innovation.
Storyteller.
Captivating design storytellers who inspire.
Our Difference

Where Great UX Teams Take Shape

From enterprise to public sector, we help scale high-performing design teams that deliver measurable impact, within your unique restrictions and timeframe.

Vetted by UX Experts

With AI-created resumes and portfolios repeatedly showing the same hard skills, every application can seem identical. Our senior UX and talent experts (with 10+ years of experience) personally vet candidates for craft, culture, “stakeholder savvy” and communication skills that we know deliver impact.

BIG Network, Fast Timelines

De-Risked & Stress-Free Hiring

Remote and Local Reach

Need Help Deciding?

Headcount freeze? Need to ramp up fast? Our UX/UI staff augmentation, contract-to-hire, and full-time models help you navigate internal barriers and plan for uncertainty.

Best For Time to Start Hiring Commitment
Staff
Augmentation
Immediate project gaps for expert input 48 hours to 2 weeks 6 to 18 months
(Option to extend)
Contract
to Hire
Testing long-term fit 2 weeks 3 to 12 months
(Option to extend)
Permanent
UX Hire
Full-time team growth 3–4 weeks Long-term

Looking to just hand off a project?

Case Studies

High-Impact Design
Hires in Action

Scaling UX Capacity for a Global E-Commerce Leader

Outwitly helped a global retailer scale design fast by embedding UX talent, coaching teams and simplifying vendor chaos, giving their UX Director space to lead strategy while boosting design maturity across the organization.

Building Cross-Team UX Alignment at Fisheries and Oceans Canada

Outwitly delivered a tailored UX bootcamp that aligned product, IT and design teams, strengthened UX maturity and gave the staff at a public sector organization the shared tools, language and confidence to integrate human-centred design.

Redesigning a Public Sector Intranet and Employee Experience

Crown Corporation intranet streamlined: merged 8 systems into one modern, engaging portal for 5,000 employees.

Frequently Asked Questions

What is your hiring process like?

We keep hiring simple — and tailored. We learn what your team needs, we source from our vetted UX network, and we have senior practitioners screen every candidate against your needs.

You get a curated shortlist of 1–3 great matches fast, and we support onboarding and integration to make sure things go smoothly.

It’s hiring guided by people who actually do this craft. That’s why we’re “Designers finding designers.”

How long does the staffing/hiring process take?

If you’re looking to immediately embed someone into your team, we could place your UX hire in less than 2 weeks — sometimes, even 48 hours.

Our staffing turnaround for contracts-to-hire averages 2 weeks, and 3–4 weeks for permanent UX hires.

Why so quick? Because we have a large pre-vetted pool of specialized practitioners, and in-house SMEs who can quickly zero in on matches for your exact needs.

Does Outwitly cater to back-to-office hiring?

Yes! Outwitly supports in-person placements across Canada and the U.S. Our wide-reaching network includes UX professionals open to on-site, hybrid, or fully remote work.

We tailor every shortlist to your organization’s specific setup and compliance needs.

What if we can only use pre-approved service providers?

This is no problem — Outwitly regularly partners with government bodies and enterprise clients, so meeting procurement regulations is second nature.

We’re primed to meet legal, cybersecurity, compliance and regional requirements. Getting us added is quick and simple.

What does “UX staff augmentation” actually mean? / Do you offer temporary, contract-to-hire or direct-hire staffing?

Staff augmentation is a flexible way to scale your team quickly without long-term commitments or the silos that come with outsourcing. It’s actually one of three staffing models we offer, alongside contract-to-hire and permanent/direct hires.

Contract-to-hire allows you to test fit before committing to an internal hire. With permanent hiring, you still get the benefit of our design-led talent sourcing and vetting, as well as compliance/procurement handling from our experienced team.

Why are design contractors paid more than permanent hires?

Contractors cover their own taxes, benefits, and downtime — but that’s only part of it. Most are senior practitioners with a consultant’s mindset: they ramp up fast, solve problems independently, and bring outside perspective that lifts the whole team. You’re paying for experience, agility, and impact from day one.

Let’s build your design dream team

Reach out to us about your talent needs — we pride ourselves on quick responses and strategic advice.