HCD

The Top UX Design & HCD Conferences of 2023

Check out this post featuring the top upcoming UX design and research and HCD conferences of 2023! Compiled by Outwitly’s multidisciplinary design team, there’s sure to be an event for every design practitioner out there.

The HCD Flywheel: Enabling Digital Transformation

In order for your organization to undergo a successful digital transformation, you need to apply a human-centered approach. The best way to do that? Using the flywheel concept to enable your transformation!

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Adopting a beginner's mindset in UX, design thinking, and human centered design.

September 16, 2022

Why you need to adopt design thinking’s “beginner’s mindset”

This post dives into what it means to have a beginner’s mindset, how to get experts like stakeholders comfortable with adopting a beginner’s mindset, and our favourite activities for inspiring this kind of thinking!

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June 27, 2022

How to Make Your COTS Solution Successful

Are you struggling with your COTS (commercial off-the-shelf) software solution? This post helps uncover the root cause of failing COTS solutions and contains tips for making sure your COTS solution will be as successful as possible.

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A group of four UX, HCD, and service design professionals are gathered around their desk working within Agile methodology.

June 13, 2022

How to better integrate Agile with HCD?

This post covers Agile methodology and its relationship with human-centered design. We break down the common challenges designers face with Agile and provide recommendations for better integrating Agile with UX and service design.

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May 27, 2022

How to Champion HCD and Design Research to Stakeholders

Struggling to convince stakeholders of the value of human-centered design (HCD), service design, and design research? This post will teach you the importance of stakeholder management, how to overcome research resisters, and responding to common objections to doing research.

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Hands of young contemporary office manager over laptop keypad during work over new business project by table

May 06, 2022

Your Guide to HCD, UX Design, and Related Disciplines.

This post provides easy-to-understand explanations and examples of UX/UI design, HCD, design/UX research, service design, and product design. Plus, see how Outwitly can help your organization through our service offerings!

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March 18, 2022

Project Management for Design Research and Service Design

We know that a design research project is only as successful as the foundation it’s built upon! We like to have a phase at the beginning of any project called Project Initiation. This phase is crucial for setting your project up for success! To help set your next design research project up for success, we’re covering nine core project management principles, two key activities to conduct in the initiation phase, and our favourite tools and tech for project management.

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January 07, 2022

UX Research: Usability Testing Tools & Process

In the second part of our blog series on user testing, we write about all things usability testing! Usability tests provide us with insight into how users interact with a product or service before it’s launched into the real world. Usability tests allow us to improve and make critical changes to enhance user experience, ultimately making for a more successful launch! Not testing with users means missing out on the chance to better serve your users and customers. This post will cover things to consider when conducting usability testing, moderated vs. unmoderated participant interaction, remote testing and our favourite tools, consent and test protocol, and analyzing data and reporting on usability test findings.

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December 10, 2021

Foundations of User Testing and Prototyping

In part one of our series on user testing, we’re covering the basics. Wouldn’t it be nice to know what your user needs, how they behave, and exactly how they’re going to navigate your product? Luckily, these insights are discoverable through a few of our favourite human-centered design techniques: prototypes and user tests. From low to high-fidelity prototypes, common testing biases, and prototyping tools, this post will lay the foundations of user testing and prototyping!

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September 03, 2021

Service Design, UX, & HCD: What’s the difference?

We are often asked what the differences are between service design, UX, human-centered design, design thinking, design research, and the list goes on… It can be complicated and confusing, so we decided to create an all-encompassing guide with definitions for you (and us)!

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August 20, 2021

HCD & UX: Five common roadblocks and how to overcome them

Have you experienced challenges in getting your ideas heard by executives, stakeholders, or across departments? We know it can be hard to persist, but the reward is worth the struggle! Learn how to overcome these challenges and champion design within your organization.

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May 14, 2021

Applying the UX Maturity Scale to Business

To what extent has your business or organization adopted UX research and design? Using a UX Maturity Scale, we help you identify where your organization’s user experience currently stands, and what steps to take in order to level-up.

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