Free Webinar! Systems-Based Design Directorship with Alex M. Chong – September 10th. Sign up now!
Our team at Outwitly are experts in human-centered design approaches to innovation. We are strong believers in the power of understanding users and stakeholders to uncover their needs and goals, while employing creative and collaborative design methods to envision bold change.
We will redesign your desktop, responsive web, and mobile applications through UX research, and UX/UI design.
We’ll work with you from the early stages of product definition and conduct user research so you can understand what your users really need, and guide your team all the way through to the complete redesign of your application or digital service. Let’s make your vision a reality.
Don’t let your customers walk into the open arms of the competition. Here are the TOP CHALLENGES you’re likely facing and why you might be ready for expert help.
Stop guessing. Start asking. Get to know your users and customers through UX research and find out what they really need, so you can….
With 10+ years of experience in UX/UI design, UX research, and agile development methodologies our team of UX professionals will put together the perfect action plan for reaching your goals. Here’s what we can do…
Better user experience will reduce frustrating support calls, help you modernize your business processes, and increase customer retention. This investment will make your customers happy they found you.
– Forrester
Outwitly worked with a Crown Corporation to streamline and modernize its intranet web portals (used by 5,000 employees) in order to create a single point of access with a more discoverable, shareable, and engaging user experience for staff. We helped our client move from 8 disparate internal systems down to one.
Read the case study ›Outwitly was engaged over 10 months to improve the customer experience of an online government service for citizens seeking child or spousal support, provide recommendations for its reinvention, and lead its complete redesign. Our task was to reduce manual processes with automated/efficient systems, reduce call volume, improve case load, and improve user experience by providing meaningful case information to citizens in an easy-to-access and modern online portal.
Read the case study ›
Outwitly is launching a new blog series about human-centered design, research methods, and much more, for designers, user researchers, organizational change-makers and managers, and the creatively-minded across industries.
Customer journey mapping is a powerful design tool that will give you an end-to-end visual picture of your customer experience and the ability to tackle pain points, explore new product or service opportunities, and much more.
Brainstorming sessions are great design and business tools for idea generation–and they can also be fun!
In this post, we offer concrete human-centered strategies for teams and businesses undergoing swift digital transformation.
Economic downturns can spell out hard times for business.
We highlight and explore important steps you can take to integrate UX design and research into your organization to improve business processes, workflows, and customer experience (CX), elements that often get overlooked in rapid digital transformation.
We explore why your tech/SaaS company should hire an external firm to conduct UX and human-centered design research with your customers, and help your busy UX team develop its design strategy.
How effective are user surveys?
Does your organization have a clear vision or set of guiding principles?
