Designer-Led UX Training: Build Confidence, Capability and Credibility

Design evolves all of the time. Our expert-led training helps UX teams grow skills, expand influence, and stay future-ready, with online courses and live workshops.

Alberta Government
Apple
AT&T
EMIDS
Farm Credit Canada
Fresenius Medical Care
Government of Canada
Intact Insurance
Manitoba
Microsoft
Nestle
Oaktree
Ontario
Siemens
Sobeys
Sun Life Financial
Telus Health
Alberta Government
Apple
AT&T
EMIDS
Farm Credit Canada
Fresenius Medical Care
Government of Canada
Intact Insurance
Manitoba
Microsoft
Nestle
Oaktree
Ontario
Siemens
Sobeys
Sun Life Financial
Telus Health

UX Training That
Builds Real Capability

Our designer-led training helps UX teams level up in research, storytelling, and collaboration — developing skills that create stronger products and more confident designers.

design research mastery

Design Research Mastery (DRM)

Build deep skills in planning, conducting, and synthesizing qualitative research — and turning insights into action that leads to better user experiences.

The Art of Design Storytelling

The Art of Design Storytelling

Strengthen your team’s ability to communicate UX design recommendations clearly and persuasively to internal stakeholders.

Bridging AI and UX

Bridging AI and UX

Understand the intersection of AI and human-centered design. A practical introduction to integrating AI-powered considerations into UX work.

UX Foundations for Product Leaders

UX Foundations for Product Leaders

Demystify UX design processes and learn how to collaborate with UX professionals to drive better outcomes.

Strategic Research for Real-World Results

Build advanced skills to plan, conduct, and synthesize research that drives business impact.

Design Research Mastery equips teams with the methods, tools, and confidence to lead research projects from start to finish. Participants gain practical lessons in leading research that ensures insights lead to action.

design research mastery
  • 8 self-paced modules with 30+ hours of content and templates
  • Learn in-depth interviews, observations, diary studies, and synthesis methods
  • Advanced strategies for aligning research with business goals
  • Practical toolkits, worksheets, and bonus recruiting and planning guides
  • Elevates both new and experienced researchers into confident leaders

Turn Insights Into Influential Storytelling

Strengthen your ability to communicate design decisions and research findings with impact.

The Art of Design Storytelling teaches teams to go beyond reports and deliverables, showing how to craft compelling narratives that rally stakeholders and drive action. Ensure design solutions don’t just inform — they get implemented.

The Art of Design Storytelling
  • Learn to tailor your message to different stakeholders
  • Create impactful artifacts, including journey mapping and service blueprinting to inspire change
  • Transform research into actionable recommendations
  • Build confidence presenting design strategy to executives
  • Ensure design work leads to real outcomes, not just documentation

Integrate AI For Future-Proofed Design

The Bridging AI and UX course demystifies AI, helping UX teams understand its possibilities, limits and ethical considerations. Participants leave with tools for designing user-first AI products.

Bridging AI and UX
  • AI fundamentals (machine learning, generative AI, deep learning)
  • Best practices for integrating AI-powered approaches into UX research and design
  • Ethical AI, data privacy, and human oversight guidelines
  • Case studies and exercises on AI-driven product design
  • Cross-functional collaboration strategies with engineers and product teams

Demystify UX for Better Product Outcomes

Give product leaders the tools to collaborate strategically with design teams.

UX Foundations for Product Leaders builds a clearer view of UX principles, processes, and their business value. It helps product owners and managers work seamlessly with UX teams, aligning design decisions with company goals.

UX Foundations for Product Leaders
  • Foundations of UX (vs UI) principles, tailored for non-designers
  • ROI of UX: why great design equals business success
  • Collaboration techniques for product and UX teams
  • The 5-step UX design process and key activities
  • Overview of design systems and documentation for delivery efficiency
team reviewing papers

Don’t See the UX Course You Need? Why Not Customize.

Get tailored live learning experiences that will help you reach your unique design and UX research goals, or solve industry-specific product or service challenges.

Every team is unique. That’s why Outwitly instructor-led training programs are designed to be flexible — we can step in and adapt to fit your organization. Whether you need accelerated executive sessions, deep dives or extended mentorship, we shape the experience to deliver maximum impact.

  • Content tailored to your industry, team size, and maturity level
  • Flexible delivery: self-paced online, live instructor-led, or blended formats
  • Private workshops and dedicated sessions available
  • Options for post-training coaching and project support
  • Designed to integrate seamlessly into your team’s workflow
Our Difference

We Don’t Just Teach UX & Service Design. We Help Teams Innovate.

Outwitly’s training empowers designers and researchers with skills, frameworks and mindsets to drive meaningful impact across organizations.

Built by Design Leaders

Our facilitators are experienced design leaders who’ve led teams and shipped products — not generic corporate trainers.

Strategic & Tactical

Tailored Learning Paths by Role & Level

A Strategic Partner, Not Just a Vendor

Case Studies

Outwitly’s UX Training
Experts in Action

Reimagining the Adult Education Experience

Outwitly partnered with a provincial department to improve adult education, mapping learner needs and provider challenges to shape a clear program model.

Redesigning a Public Sector Intranet and Employee Experience

Crown Corporation intranet streamlined: merged 8 systems into one modern, engaging portal for 5,000 employees.

Making the Journey for Child and Spousal Support More Human

Outwitly redesigned a government support service: reduced manual work, call volume, and improved access, efficiency, and user experience.

Frequently Asked Questions

How long are the UX courses and training programs you offer?

We can provide anything from a one-off workshop to a multi-week series. We usually tailor the training to what your team needs, and what can realistically fit into your schedules.

Many of our courses can also be self-led, meaning that learners can work at their own pace, and set their own milestones for covering the materials and exercises.

Do your courses come with a live instructor?

They can. Most of our training can be delivered live with a highly experienced instructor (averaging 10+ years’ experience), but we also have many self-led versions, if that suits your team better.

It really depends on how you prefer to learn — we’ll help you choose the format that fits your goals, schedule, and budget.

Can you tailor the training to specific team, product, or organizational challenges?

Yes. While we do offer “canned” or self-led courses, we pride ourselves in our ability to customize. We love to probe deep into challenges and address the root of them in approachable ways that can actually be a lot of fun for teams to engage with.

We’d start by consulting with you about what changes you’re currently facing in your processes, and build from there.

Is your UX training hard? What if my team has different levels of understanding?

We meet people where they’re at, mixing fundamentals for those newer to design with depth for experienced practitioners, so that everyone’s equipped to meet your organization’s goals.

We also offer group workshops and coaching that can provide added support for specific teams and individuals.

Who are the experts that teach these courses?

Our instructors are seasoned UX and service design practitioners who’ve led research, managed teams, and delivered complex projects. They bring real stories and lessons from the field — so what you learn is grounded in experience, not just theory.

Upskill your UX team with training that actually makes a difference.

We’ll help you choose or customize a program that aligns with your team’s goals.