Resources

Outsmart the Ordinary in UX & Service Design

Unconventional insights, tools and resources to fuel your craft and leadership — built by fellow UX practitioners with hard-earned experience in changemaking and digital transformation.

High-Impact Design Departments in 2026: A Roadmap for Leaders Driving Product & Service Growth

This strategic playbook captures how leaders can rethink department structuring to meet today’s changing demands while driving growth. Identify where misalignment, capability gaps and organizational friction are creating risk, slowing decisions and limiting cross-functional momentum.

The Design Leadership Digest — Product & Service Leader Newsletter

The Design Leadership Digest is a UX newsletter for design leaders shaping modern teams. It explores UX strategy, hiring trends, AI impact and systems-based leadership — helping Directors and VPs make smarter decisions about team growth, research maturity and long-term design impact.

The Weekly Wit— UX Practitioner Newsletter

The Weekly Wit is a UX design and research newsletter for practitioners who want to sharpen their craft. Each issue shares practical tools, emerging trends and UI/UX insights — helping designers stay current, apply new methods and grow within today’s evolving product landscape.

State of Design Leadership Report 2026 — Full Findings

Explore key insights from Outwitly’s State of Design Leadership Report, grounded in research with UX leaders navigating shifting expectations, hiring pressure, and the growing need for user-informed impact.

The State of Design Leadership 2026 — UX Webinar

The State of Design Leadership is a research-driven UX webinar exploring the pressures shaping modern user experience teams — from AI disruption to hiring friction and organizational politics. A strategic UX design event created for design leaders navigating complexity and change.

Influence by Design: Leading with Connection Across Products, Services & Systems — Webinar

Influence by Design: Leading with Connection Across Products, Services & Systems is a panel discussion examining how leaders create clarity and connection, maintain organizational focus, and foster trust in environments shaped by constant organizational churn and AI integration.

The 23 Best UX Conferences Upcoming in 2026

Planning which UX conferences to attend in 2026? Why not compare 23 upcoming UX conferences — we’ve done the research for you, including locations and prices, all organized by month. Explore your options in this blog.

Systems-Based Design Directorship — UX Webinar

Systems-Based Design Directorship is a forward-thinking UX design webinar for leaders stepping into Director roles. This expert-led & on-demand event recording explores systems-based leadership, practice maturity and cross-functional alignment for modern user experience teams.

Figma Config 2025 Updates: Why This Year Was Huge

Curious about what really stood out at Config 2025? Our Config recap breaks down the five biggest Figma updates and four standout talks that had everyone talking… including a summary of what changed this year, key AI trends, and the most exciting product updates across design, prototyping and collaboration.

The Ultimate List of UX Metrics: 22 Examples

Choosing and presenting persuasive UX metrics helps stakeholders and clients definitively understand the value of product design quality. If you’ve already secured some buy-in and made product improvements, this list of UX metrics can help you demonstrate your work’s undeniable business impact!

Proto Persona Meaning, Template & Example

A proto persona is a great design tool that your team and stakeholders can use to better understand your organization’s users or customers, and to inform smart and timely feature, product, or service decisions. Read more and access proto persona templates/examples in this latest blog post!

How to Run an Empathy Mapping Workshop

Running an empathy map workshop? Look no further. This post will teach you to run a workshop that yields useful, actionable empathy maps for your UX or service design project. Inspire empathy in your stakeholders and influence product decision-makers in all the right ways.

Design Research Mastery: How to Lead Research That Builds Buy-In and Great Products

A Guide to High-Value Research

(From Our CEO)

Dive into our very own Sara Fortier’s book — a practical guide to design research, packed with real stories, tools, and strategies to turn data and insights into meaningful business impact.

Available for shipment in the UK & EU — pre-orders are live for US and Canada!
Explore the book's official website to learn more about what's inside.
Upcoming Events

Connect, Learn and Evolve Your UX Practice — With Outwitly Events

Join us for hands-on workshops, thought-provoking talks, and networking events that strengthen our UX community and push human-centered design forward.

OCT
31

Systems-Based Design Directorship: A Blueprint for Leaders in UX

This strategic playbook captures how leaders can rethink department structuring to meet today’s changing demands while driving growth. Identify where misalignment, capability gaps and organizational friction are creating risk, slowing decisions and limiting cross-functional momentum.

NOV
22

Systems-Based Design Directorship: A Blueprint for Leaders in UX

This strategic playbook captures how leaders can rethink department structuring to meet today’s changing demands while driving growth. Identify where misalignment, capability gaps and organizational friction are creating risk, slowing decisions and limiting cross-functional momentum.

OCT
18

Systems-Based Design Directorship: A Blueprint for Leaders in UX

This strategic playbook captures how leaders can rethink department structuring to meet today’s changing demands while driving growth. Identify where misalignment, capability gaps and organizational friction are creating risk, slowing decisions and limiting cross-functional momentum.

The Design Leadership Digest

Get insights from seasoned design leaders and real, usable strategies for building resilient UX teams, sharpening your influence and leading with clarity.

The Weekly Wit

UX and HCD tips, resources, and job leads for practitioners, all in one place — to help you hone your skills, stay current and move forward in your design career.