Latest Post

Figma Config 2025 Updates: Why This Year Was Huge

Curious about what really stood out at Config 2025? Our Config recap breaks down the five biggest Figma updates and four standout talks that had everyone talking… including a summary of what changed this year, key AI trends, and the most exciting product updates across design, prototyping and collaboration.

Off-the-Shelf Software and Custom Software: Advantages and Disadvantages

Off-the-shelf software is a tempting option for many businesses, but it’s not always the ideal option. The off-the-shelf vs custom software debate can be a contentious one, but we’re here to clarify the difference between them and weigh the pros and cons so you can make the best decision.

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Diverse coworkers working together in boardroom, discussing what a COTS (custom off-the-shelf solution) is

October 28, 2024

COTS Solutions and COTS Implementation: Explained

COTS is a term that’s getting thrown around more and more in UX and the tech space in general. Let’s dig into what COTS really means, why people choose this option and whether a COTS experience is right for your users.

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A woman smiling and building a great UX case study at her laptop

September 19, 2024

Your Guide to UX Case Studies: Write, Present & Master Them

Case studies are crucial to furthering your career in UX and UI. Whether you’re looking for work or helping a company land new clients, your case studies need to stand out from the pack. That’s why we’ve put together the ultimate case study guide.

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An image of three UX designers sitting around a table working collaboratively using graphs, diagrams, and AI technology.

August 30, 2024

AI for UX Design: Fundamentals and Best Practices

With AI advancing quickly, keeping up can be challenging. This blog post, inspired by our recent webinar with Micaela Dixon, explores the basics of AI, its role in UX design, and strategies for maintaining a people-centered approach when designing for AI.

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A UX designer sits at her desk, head in her hands, looking overwhelmed. She is wearing a yellow long sleeved top and glasses.

August 16, 2024

UX Survival Guide: Overcome Common UX Design and Research Challenges

Our design team has created the only UX Survival Guide you’ll ever need! As designers and researchers, we’re up against unique challenges in our day-to-day work. Learn important skills like managing project timelines, advocating for UX, navigating your career, and more.

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A group of UX Professionals standing around a table in a business environment, shaking hands.

August 01, 2024

Convincing Executives of the Value of Customer Journey Mapping

Customer journey maps are a highly valuable design tool, but convincing executives to invest in the research required to create them can be challenging. This blog post will teach you how to sell the value of journey mapping to stakeholders so you can transform your organization.

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A photo of a professional man sitting at a work desk using the Miro software on his computer.

July 18, 2024

Miro’s New Features and Updates: AI, Intelligent Canvas, and Innovative Workflows

Today’s blog post breaks down Miro’s newest updates, Intelligent Canvas, Composable Workflows, and AI, and shares how these features will improve your workflow and enhance team collaboration.

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A photo of a conference room with audience members sitting in chairs watching a presentation.

July 04, 2024

Config 2024 Recap: Figma’s Newest Features and Updates

This post covers exciting new releases from Config 2024, Figma’s UX conference. See how these updates will optimize the UX and UI design process.

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A photo of two women working together in a bright office, drawing on a whiteboard with coloured markers.

June 21, 2024

Service Design in Action: Demystifying, Defining, and Practical Applications

Welcome to the ultimate guide to understanding service design! We’re going back to the basics, explaining what service design is, how it shows up in your day-to-day life, the tiers of design, and five must-have skills for service designers. Plus, read all the way through for a helpful service design blueprint example!

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Image of a woman working remotely, sitting at a desk with her laptop, gesturing and speaking during a video call

June 10, 2024

Why Community Building is Important for Remote UX Designers and Researchers

Many UX Designers and Researchers thrive in remote work environments, enjoying various benefits such as flexibility and the ability to work from anywhere. In this post, you will learn how to optimize your remote work environment, understand why community building is essential, and discover how to maximize the potential of design communities to advance your UX career.

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A group UX designers and researchers in an office space collaborating on a project together.

May 23, 2024

How to Develop a Risk Mitigation Strategy for Design Research

As designers and researchers, we are pros at thinking ahead— and that means looking ahead to any upcoming project risks. In today’s post, you’ll learn how to proactively plan for project risks using a risk mitigation strategy and gain insight into common risks in UX and design research.

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A UX researcher in a yellow top holds a clip board as she conducts a series of in-person observations.

May 08, 2024

The Comeback of In-Person Observations in Design Research

Post-pandemic, we’re seeing a shift from purely virtual research to a resurgence in the popularity of in-person observations. In this post, we’re highlighting the challenges posed by virtual research and some key reasons why in-person observations should stay in our repertoire as design researchers. Plus, get our tips for convincing stakeholders to invest in in-person observations!

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