Resources

Outsmart the Ordinary in UX & Service Design

Unconventional insights, tools and resources to fuel your craft and leadership — built by fellow UX practitioners with hard-earned experience in changemaking and digital transformation.

How to Use AI For UX Research Now and in the Future

More and more tools are claiming to use AI for UX research. What does that mean for us UX researchers? Let’s explore this question as we go over the key benefits, limitations and uses of AI tools in UX research, and how to safeguard our careers as technology advances.

Your Guide to UX Case Studies: Write, Present & Master Them

Case studies are crucial to furthering your career in UX and UI. Whether you’re looking for work or helping a company land new clients, your case studies need to stand out from the pack. That’s why we’ve put together the ultimate case study guide.

AI for UX Design: Fundamentals and Best Practices

With AI advancing quickly, keeping up can be challenging. This blog post, inspired by our recent webinar with Micaela Dixon, explores the basics of AI, its role in UX design, and strategies for maintaining a people-centered approach when designing for AI.

UX Survival Guide: Overcome Common UX Design and Research Challenges

Our design team has created the only UX Survival Guide you’ll ever need! As designers and researchers, we’re up against unique challenges in our day-to-day work. Learn important skills like managing project timelines, advocating for UX, navigating your career, and more.

Miro’s New Features and Updates: AI, Intelligent Canvas, and Innovative Workflows

Today’s blog post breaks down Miro’s newest updates, Intelligent Canvas, Composable Workflows, and AI, and shares how these features will improve your workflow and enhance team collaboration.

Config 2024 Recap: Figma’s Newest Features and Updates

This post covers exciting new releases from Config 2024, Figma’s UX conference. See how these updates will optimize the UX and UI design process.

Service Design in Action: Demystifying, Defining, and Practical Applications

Welcome to the ultimate guide to understanding service design! We’re going back to the basics, explaining what service design is, how it shows up in your day-to-day life, the tiers of design, and five must-have skills for service designers. Plus, read all the way through for a helpful service design blueprint example!

Why Community Building is Important for Remote UX Designers and Researchers

​​Many UX Designers and Researchers thrive in remote work environments, enjoying various benefits such as flexibility and the ability to work from anywhere. In this post, you will learn how to optimize your remote work environment, understand why community building is essential, and discover how to maximize the potential of design communities to advance your UX career.

How to Develop a Risk Mitigation Strategy for Design Research

As designers and researchers, we are pros at thinking ahead— and that means looking ahead to any upcoming project risks. In today’s post, you’ll learn how to proactively plan for project risks using a risk mitigation strategy and gain insight into common risks in UX and design research.

The Comeback of In-Person Observations in Design Research

Post-pandemic, we’re seeing a shift from purely virtual research to a resurgence in the popularity of in-person observations. In this post, we’re highlighting the challenges posed by virtual research and some key reasons why in-person observations should stay in our repertoire as design researchers. Plus, get our tips for convincing stakeholders to invest in in-person observations!

2024 Conferences in UX Design, User Research, and Service Design

Explore our list of top-rated UX, service design, HCD, and research conferences happening both virtually and in person in 2024!

Embracing Conflict in Design Work

As designers and researchers, disagreement and conflict are common in the workplace! Today’s post explores conflict in UX and service design, how work environments affect communication, and provides tools for embracing conflict in design and research.