Resources

Outsmart the Ordinary in UX & Service Design

Unconventional insights, tools and resources to fuel your craft and leadership — built by fellow UX practitioners with hard-earned experience in changemaking and digital transformation.

Digital Service Design in Government 201: 10 Tips for Success in the Public Sector

In Part Two of our series on digital service design in government, we’re laying down our 10 best tips for leading successful service design projects in the public sector. Guiding your government team toward innovation is possible through great communication, problem-solving and priority sorting. Read on for our practical pointers.

Digital Service Design in Government 101: Myth-Busting and Resources

In the first of our series on Digital Service Design in Government, we bust three common myths around design projects in government and provide you with a resource library.

How to Build a Stand-Out UX Design Portfolio

This post will walk you through how to build a UX design portfolio, what kind of content to include, real-life examples to draw inspiration from, and our best tips.

How to Get Started in UX and Service Design out of School

Our best tips for transitioning your post-grad academic skills to a career in UX & service design. Learn how to bridge the gap and kickstart your career!

How to Become a Contractor in UX and Service Design

Everything you need to know about the transition from being a full-time employee to contracting and freelancing as a UX designer, researcher or service designer.

Inspirational Women in Tech and Design

Happy International Women’s Day, 2023! This post introduces you to eight influential women in the tech and design world you’re sure to be inspired by. Plus, explore our list of 30+ books, blogs, and communities for women in tech.

The Top UX Design and HCD Conferences of 2023

Check out our list of top-ranked conferences for UX design and research and HCD in 2023! There’s sure to be an event for every design practitioner out there.

Tips for UXers When Joining an Established Product Team

Use these practical tips to maximize your success as a UX designer or researcher joining an established product team. Get ahead with our expert guide!

10 Tips for UX Prototyping and User Testing

Prototyping and user testing are key components of UX (user experience) design and research! This post contains ten tips for conducting your best prototyping and user testing sessions yet.

Your Guide to Qualitative UX and Design Research Methods

At Outwitly, UX and design research is what we do best! This post covers our three qualitative research methods that you can use for your next project: in-depth interviews, observations and diary studies.

How to Plan and Conduct a Virtual Empathy Mapping Workshop

This post will teach you how to plan and conduct an effective virtual empathy mapping workshop! We also dive into accessibility and empathy mapping.

Data Analysis for UX and Design Research

This post covers all things data analysis! We dive into the process of making sense of data, methods for analyzing data, and tips for analyzing data.