Resources

Outsmart the Ordinary in UX & Service Design

Unconventional insights, tools and resources to fuel your craft and leadership — built by fellow UX practitioners with hard-earned experience in changemaking and digital transformation.

Design Research Methods: Observations

This week on the blog, we explore Observations as a key qualitative research methodology in design. We discuss the tools, tips, and techniques that you need to conduct contextual observations and shadowing for your next human-centered design project.

Design Research Methods: In-Depth Interviews

In our new blog series, we’ll introduce our favourite qualitative research methods. This week, we help you navigate in-depth interviews for your users and customers. We’ll explore how to plan and execute a stellar interview, and we’ll outline our Top 7 Tips for In-Depth Interviewers.

HCD Series: 5 Reasons Why Your Organization Needs Design

In the first piece of our Human Centered Design (HCD) blog series, we explored the in’s and out’s of the five-step HCD process: Discover, Define, Design, Prototype & Test, and Plan & Implement. We also offered some ways to get started with HCD at your organization today.

HCD Series: Human-Centered Design Explained

Human-centered design (HCD) places users at the centre of all activities. What is human-centered design, and how do you talk about it? What is the HCD process? How can you apply human-centered design in your organization?

The New Outwitly Blog: Design, Research, and Storytelling

Outwitly is launching a new blog series about human-centered design, research methods, and much more, for designers, user researchers, organizational change-makers and managers, and the creatively-minded across industries. Join us!