Resources

Outsmart the Ordinary in UX & Service Design

Unconventional insights, tools and resources to fuel your craft and leadership — built by fellow UX practitioners with hard-earned experience in changemaking and digital transformation.

The Secret Sauce Behind Great UX and Service Design Teams

This post is a collaborative effort from Outwitly’s Design Team! We dive into what makes a great UX and service design team. Successful design teams require many elements– from individual skills and expertise to team dynamics and communication. Read on for key takeaways and top tips for success.

How to Get Started in UX and Service Design out of School

Our best tips for transitioning your post-grad academic skills to a career in UX & service design. Learn how to bridge the gap and kickstart your career!

How to Become a Contractor in UX and Service Design

Everything you need to know about the transition from being a full-time employee to contracting and freelancing as a UX designer, researcher or service designer.

Inspirational Women in Tech and Design

Happy International Women’s Day, 2023! This post introduces you to eight influential women in the tech and design world you’re sure to be inspired by. Plus, explore our list of 30+ books, blogs, and communities for women in tech.

The Top UX Design and HCD Conferences of 2023

Check out our list of top-ranked conferences for UX design and research and HCD in 2023! There’s sure to be an event for every design practitioner out there.

Tips for UXers When Joining an Established Product Team

Use these practical tips to maximize your success as a UX designer or researcher joining an established product team. Get ahead with our expert guide!

10 Tips for UX Prototyping and User Testing

Prototyping and user testing are key components of UX (user experience) design and research! This post contains ten tips for conducting your best prototyping and user testing sessions yet.

Your Guide to Qualitative UX and Design Research Methods

At Outwitly, UX and design research is what we do best! This post covers our three qualitative research methods that you can use for your next project: in-depth interviews, observations and diary studies.

How to Plan and Conduct a Virtual Empathy Mapping Workshop

This post will teach you how to plan and conduct an effective virtual empathy mapping workshop! We also dive into accessibility and empathy mapping.

The HCD Flywheel: Enabling Digital Transformation

In order for your organization to undergo a successful digital transformation, you need to apply a human-centered approach. The best way to do that? Using the flywheel concept to enable your transformation!

Data Analysis for UX and Design Research

This post covers all things data analysis! We dive into the process of making sense of data, methods for analyzing data, and tips for analyzing data.

How to conduct effective desk research for UX and service design?

This post looks at exactly how to conduct desk research in a UX or service design research project. We’re covering the desk research planning process as well as conducting analyses like literature review and trend analysis, comparative analysis in UX, and SWOT analysis.