Outsmart the Ordinary in UX & Service Design

Use these practical tips to maximize your success as a UX designer or researcher joining an established product team. Get ahead with our expert guide!

Prototyping and user testing are key components of UX (user experience) design and research! This post contains ten tips for conducting your best prototyping and user testing sessions yet.

At Outwitly, UX and design research is what we do best! This post covers our three qualitative research methods that you can use for your next project: in-depth interviews, observations and diary studies.

This post will teach you how to plan and conduct an effective virtual empathy mapping workshop! We also dive into accessibility and empathy mapping.

In order for your organization to undergo a successful digital transformation, you need to apply a human-centered approach. The best way to do that? Using the flywheel concept to enable your transformation!

This post covers all things data analysis! We dive into the process of making sense of data, methods for analyzing data, and tips for analyzing data.

This post looks at exactly how to conduct desk research in a UX or service design research project. We’re covering the desk research planning process as well as conducting analyses like literature review and trend analysis, comparative analysis in UX, and SWOT analysis.

This post dives into what it means to have a beginner’s mindset, how to get experts like stakeholders comfortable with adopting a beginner’s mindset, and our favourite activities for inspiring this kind of thinking!

Today’s post digs into how to use “desk research” in UX and service design. We answer questions like when should you use it and how does it fit into the design process. We cover internal vs. external desk research and break down examples of each, like document review, literature review, and jurisdictional scans.

UX Design is an intricate discipline that requires practitioners to possess a variety of soft and hard skills in order to succeed. This post will break down the list of the top skills we think all UX designers should have! Plus, a comprehensive list of our favourite design & prototyping tools.

This post covers Agile methodology and its relationship with human-centered design. We break down the common challenges designers face with Agile and provide recommendations for better integrating Agile with UX and service design.

Struggling to convince stakeholders of the value of human-centered design (HCD), service design, and design research? This post will teach you the importance of stakeholder management, how to overcome research resisters, and responding to common objections to doing research.