AI for UX Design: Fundamentals and Best Practices

With AI advancing quickly, keeping up can be challenging. This blog post, inspired by our recent webinar with Micaela Dixon, explores the basics of AI, its role in UX design, and strategies for maintaining a people-centered approach when designing for AI.

UX Survival Guide: Overcome Common UX Design and Research Challenges

Our design team has created the only UX Survival Guide you’ll ever need! As designers and researchers, we’re up against unique challenges in our day-to-day work. Learn important skills like managing project timelines, advocating for UX, navigating your career, and more.

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August 01, 2024

Convincing Executives of the Value of Customer Journey Mapping

Customer journey maps are a highly valuable design tool, but convincing executives to invest in the research required to create them can be challenging. This blog post will teach you how to sell the value of journey mapping to stakeholders so you can transform your organization.

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A photo of a professional man sitting at a work desk using the Miro software on his computer.

July 18, 2024

Miro’s New Features and Updates: AI, Intelligent Canvas, and Innovative Workflows

Today’s blog post breaks down Miro’s newest updates, Intelligent Canvas, Composable Workflows, and AI, and shares how these features will improve your workflow and enhance team collaboration.

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A photo of a conference room with audience members sitting in chairs watching a presentation.

July 04, 2024

Config 2024 Recap: Figma’s Newest Features and Updates

This post covers exciting new releases from Config 2024, Figma’s UX conference. See how these updates will optimize the UX and UI design process.

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A photo of two women working together in a bright office, drawing on a whiteboard with coloured markers.

June 21, 2024

Service Design in Action: Demystifying, Defining, and Practical Applications

Welcome to the ultimate guide to understanding service design! We’re going back to the basics, explaining what service design is, how it shows up in your day-to-day life, the tiers of design, and five must-have skills for service designers. Plus, read all the way through for a helpful service design blueprint example!

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Image of a woman working remotely, sitting at a desk with her laptop, gesturing and speaking during a video call

June 10, 2024

Why Community Building is Important for Remote UX Designers and Researchers

Many UX Designers and Researchers thrive in remote work environments, enjoying various benefits such as flexibility and the ability to work from anywhere. In this post, you will learn how to optimize your remote work environment, understand why community building is essential, and discover how to maximize the potential of design communities to advance your UX career.

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A group UX designers and researchers in an office space collaborating on a project together.

May 23, 2024

How to Develop a Risk Mitigation Strategy for Design Research

As designers and researchers, we are pros at thinking ahead— and that means looking ahead to any upcoming project risks. In today’s post, you’ll learn how to proactively plan for project risks using a risk mitigation strategy and gain insight into common risks in UX and design research.

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A UX researcher in a yellow top holds a clip board as she conducts a series of in-person observations.

May 08, 2024

The Comeback of In-Person Observations in Design Research

Post-pandemic, we’re seeing a shift from purely virtual research to a resurgence in the popularity of in-person observations. In this post, we’re highlighting the challenges posed by virtual research and some key reasons why in-person observations should stay in our repertoire as design researchers. Plus, get our tips for convincing stakeholders to invest in in-person observations!

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An image of a man exercising values-based leadership with his team. He's standing at a table collaborating happily with this employees.

April 25, 2024

Values-Based Leadership in UX and Service Design

Leaders are usually being pulled in a million directions on a day-to-day basis, and that’s true now more than ever. So what’s the key to effectively steering teams toward success in this fast-paced and constantly changing climate? More and more leaders are turning to values-based leadership approaches to drive results and inspire innovation. Read all about values-based leadership in this post.

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A group of UX designers and service designers gather at a conference listening to a keynote speaker.

April 12, 2024

2024 Conferences in UX Design, User Research, and Service Design

Explore our list of top-rated UX, service design, HCD, and research conferences happening both virtually and in person in 2024!

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Two women sit at work in a deep conversation. One is in a purple sleeveless top with dark long hair, the other has a short haircut and a yellow blouse.

April 01, 2024

Embracing Conflict in Design Work

As designers and researchers, disagreement and conflict are common in the workplace! Today’s post explores conflict in UX and service design, how work environments affect communication, and provides tools for embracing conflict in design and research.

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Two women discuss hiring contractors in UX and service design. One has curly light coloured hair and a green shirt, the other has dark hair in a low bun and a blue shirt.

March 08, 2024

How to Hire During Tech Layoffs in UX Design

In times of mass layoffs and economic uncertainty, design leaders must prioritize project tasks, monitor workloads, and consider hiring contractors to maintain momentum. This blog post offers practical guidance for navigating these challenges and empowering design teams to thrive despite adversity.

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