Your Trusted Partner for Staffing High-Impact Design Teams

Outwitly is more than a UX recruitment agency. We’re your strategic design partner. We help you hire exceptional UXers, service designers, and researchers — with ongoing support from our own design experts to ensure lasting impact.

Build Your Design Dream Team
Our Clients

Trusted by Leading Private & Public Innovators

Alberta Government
Apple
AT&T
EMIDS
Farm Credit Canada
Fresenius Medical Care
Government of Canada
Intact Insurance
Manitoba
Microsoft
Nestle
Oaktree
Ontario
Siemens
Sobeys
Sun Life Financial
Telus Health
Alberta Government
Apple
AT&T
EMIDS
Farm Credit Canada
Fresenius Medical Care
Government of Canada
Intact Insurance
Manitoba
Microsoft
Nestle
Oaktree
Ontario
Siemens
Sobeys
Sun Life Financial
Telus Health

For Clients & Design Leaders

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Hire Smarter. Innovate Faster.

Get accelerated access to UX designers, service designers and other UX pros — vetted to align with your project needs and deliver results.

  • 2:1 Interview-to-Hire

  • Compliance Handled

  • Staffed in 9 Days or Less

  • Ongoing Training & Support

Build a High-Impact Design Team

For UX & Service Design Talent

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Opportunities that fit — and inspire.

Work on exciting design projects with top clients, and join a design community with the resources to help you thrive.

  • Perfectly Matched Roles

  • Onboarding Support

  • Training & Coaching

  • Engaged Peer Network

Find UX Opportunities
Our Services

Specialized Talent
& UX Support

We help design leaders and their teams turn vision into measurable results, from UX staffing and training, to leadership coaching and project-based design execution.

All Services
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Staffing & Talent Solutions

Access vetted UX, research and service design professionals — staff augmentation, contract-to-hire or permanent — remote or in person, across North America.

Discover UX Talent Services
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Training & Team Development

Foster collaboration and upskilling to help UX teams deliver peak experiences and outcomes, with tailored programs and workshops.

View Training Options
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Fractional Leadership

Bring in senior UX leadership to move the needle, without full-time costs or long-term commitments.

See Leadership Services
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UX Solutions

From research to design deliverables, get purpose-built and project-based packages to directly support teams with strategy and execution.

Discover Design Services
Design Research Mastery: How to Lead Research That Builds Buy-In and Great Products
Design Research Mastery: How to Lead Research That Builds Buy-In and Great Products

By Sara Fortier, Outwitly Inc. CEO

Get the Playbook on Design Research That Drives Change

Our CEO literally wrote the book on turning user insights into design strategy. Packed with step-by-step design research frameworks, real-world examples and personal advice from Sara, it’s your guide to winning stakeholder buy-in and building products that make a difference.

Explore the book on designresearchmastery.com

Order Now (EU/UK) Preorder (US/CA)

Why Partner With Us

Here’s why leading private and public organizations choose Outwitly to scale their design teams over standard agencies or firms.

Design-First Focus

Prioritize candidate quality with our in-house team of UX and talent experts who know exactly what to look for.

Beyond Placement

Drive change and ensure team success with the help of onboarding support, design training and ongoing coaching.

De-Risked, Compliant Hiring

Seasoned vendor expertise for breezing past red tape, clearance and procurement requirements.

Vast Talent Network

Access specialized HCD and UX practitioners from a deep pool in the tens of thousands, in the US and Canada.

300k+

Contracted Hours

Supporting high-impact UX work across industries

$30m+

Revenue Generated

Driving results through UX staffing and design strategy

91.3%

Retention Rate

Our contractors stay — and succeed

20.2k+

UX Professionals in Our Network

Including 2,600+ pre-vetted designers and researchers

Testimonials

What Our Clients Are Saying

Outwitly has been central to the definition and practice of our ‘modern digital methods.’ I know they take practice leadership seriously. They consistently supply us with ‘Black Diamond’ calibre designers.

Former Executive Director
Canadian Digital Service

Outwitly has provided our organization top-quality UX/UI resources for a number of years. Outwitly has been exceptional in meeting our requests, even when faced with extremely short timelines. We always collaborate as a team to identify candidates and assess their skills for specific requirements.

Director of User Experience
Enterprise Healthcare Software Development Services

Outwitly's UX Foundation Training for IT professionals was transformative, equipping our team with a solid understanding of UX principles, business benefits, and collaborative practices. It was invaluable in helping leadership effectively collaborate with UX Practitioners and has instilled confidence in our organization's ability to drive user-centered innovation within Agile environments.

UX Manager
Federal Government Agency
Case Studies

Proven Strategy. Real Design Impact.

Redesigning a Public Sector Intranet and Employee Experience

Redesigning a Public Sector Intranet and Employee Experience

 Crown Corporation intranet streamlined: merged 8 systems into one modern, engaging portal for 5,000 employees.
Full Case Study
Making the Journey for Child and Spousal Support More Human

Making the Journey for Child and Spousal Support More Human

 Outwitly redesigned a government support service: reduced manual work, call volume, and improved access, efficiency, and user experience.
Full Case Study
Reimagining the Adult Education Experience

Reimagining the Adult Education Experience

 Outwitly partnered with a provincial department to improve adult education, mapping learner needs and provider challenges to shape a clear program model.
Full Case Study
Digitally Transforming the Future of Heritage Preservation

Digitally Transforming the Future of Heritage Preservation

 Outwitly helped a national heritage institution modernize artifact preservation, mapping current processes and designing a streamlined future-state.
Full Case Study
Full Portfolio

Frequently Asked Questions

Is Outwitly a recruiting agency, or a UX & service design firm?

Think of us as a hybrid! As a talent solutions partner in the UX and service design space, yes, we primarily connect teams with amazing vetted designers, researchers and other UXers.

BUT, we also have an in-house roster of experts who are available for those bespoke or one-off projects you need help with yesterday, but don’t want to hire for.

AND, we also train teams in UX, service design, research and related specialties.

We actually started out as a design consultancy — the staffing side of the business grew from client demand!

What specific design roles do your UX staffing solutions cover?

We don’t just staff UX or UI designers. We also staff service designers, UX researchers, design researchers, as well as foresight and innovation specialists, and T-shaped/unicorn practitioners who can balance multiple roles.

Need them to specialize in AI, accessibility, or your specific industry? Or be bilingual? No problem — we’re connected.

What regions and sectors/verticals does Outwitly serve?

We work with clients across the U.S. and Canada, in a wide variety of sectors, from tech and finance, to healthcare, government, and education.

Our talent pool is highly versatile, and we vet for contractors that can dive into projects that are complex, technical or sensitive in nature.

What other UX services do you provide beyond staffing solutions?

While most clients come to us for UX staffing, many stay for the strategic support that helps their hires succeed.

We offer post-hire coaching, UX training and workshops, and fractional UX leadership to help teams scale, ramp up initiatives, and deliver impact.

We can even take on bespoke design and research projects ourselves, when you need quick support.

Are UXers and UX designers still in demand? / Is AI replacing these roles?

UX roles aren’t going away. AI can generate interfaces, but it can’t deeply understand people, their complex contexts, or the nuances behind their behaviour. It also can’t build relationships, trust, alignment or UX maturity.

The best practitioners are learning to use AI as a tool — not competing with it.

Let’s build your design dream team

Reach out to us about your talent needs — we pride ourselves on quick responses and strategic advice.

Contact Us